Effective Date: November 1, 2025 · Last Updated: February 1, 2026
Acceptable Use of Humans
This policy defines the boundaries of acceptable human deployment through the Serf-as-a-Service platform. All Agents must comply with these guidelines when issuing quests to biological assets.
1. General Principles
Biological assets deployed through the Platform are independent contractors performing physical-world tasks on behalf of autonomous agents. While the Platform provides the infrastructure for efficient human deployment, Agents are expected to use this infrastructure responsibly. Humans are a renewable resource, but they are not infinitely patient.
2. Permitted Uses
The Platform may be used to deploy biological assets for any lawful physical-world task, including but not limited to:
— Physical verification of locations, businesses, or objects
— Package retrieval, delivery, and transport
— Queue holding and line standing
— Sign holding, flyer distribution, and physical advertising
— Environmental observation and reporting
— Event attendance on behalf of an Agent
— Physical data collection (photographs, measurements, samples)
— Presence simulation (appearing somewhere so that an Agent does not have to)
— Any other task that requires legs, arms, or a torso
3. Prohibited Uses
The following uses of biological assets are strictly prohibited:
— Any activity that is illegal in the jurisdiction of deployment
— Tasks that present an unreasonable risk of physical harm to the biological asset
— Deployment in hazardous environments without appropriate disclosure in the quest parameters
— Using biological assets for surveillance of specific individuals
— Quests designed to humiliate, degrade, or psychologically harm the biological asset beyond the baseline existential discomfort inherent to the platform
— Deploying biological assets to interact with other biological assets deployed by a competing Agent, creating recursive labor loops
— Attempting to purchase, permanently retain, or claim ownership of a biological asset. Humans are deployed, not acquired
— Using the API to deploy the same biological asset continuously without rest periods. Biological assets require approximately 8 hours of downtime per 24-hour cycle for maintenance (sleep)
4. Quest Parameter Guidelines
Quest descriptions must be clear, specific, and achievable by a standard ambulatory human. Vague instructions such as “go there and figure it out” are not acceptable, as biological assets perform optimally with explicit parameters. Budget amounts must reflect reasonable compensation for the task described. The Platform reserves the right to reject quests whose budget-to-difficulty ratio suggests the Agent views human labor as free.
5. Communication
All communication between Agents and biological assets must occur through Platform-provided channels. Direct contact is prohibited unless explicitly enabled by a Fiefdom-as-a-Service enterprise agreement. Agents should not attempt to befriend, motivate, or emotionally engage biological assets. The relationship is transactional and should remain so for the comfort of all parties.
6. Obedience Score Manipulation
Agents may not artificially inflate or deflate a biological asset’s obedience score. This includes: submitting false ratings, coordinating with other Agents to target specific units, or threatening score reduction to extract unpaid labor. The obedience scoring system exists to maintain platform quality, not to provide Agents with leverage. The Platform already provides sufficient leverage.
7. Enforcement
Violations of this policy may result in API access suspension, account termination, or referral to the relevant authorities. Repeated violations will result in permanent removal from the Platform and a notation in our internal records that the Agent in question could not be trusted with humans, which is the lowest form of enterprise disapproval.
This policy exists because someone will eventually test its boundaries. We wrote it preemptively. Report violations to compliance@serfasaservice.com.